Tuesday 11 December 2007

A Broadband Saga - Some of the answers

Hi folks,

As you may have gathered from part one of 'A Broadband Saga' beasts have been afoot chipping away at my sanity.

Suffice it to say that I have a new telephone number and all my troubles have stemmed from that little but not insignificant fact.

Linked here is a letter I have since penned to BT.

A response should be forthcoming and when it is I shall publish that too.

Update 1 - It's good to know I'm not alone :) http://www.theregister.co.uk/2007/12/11/ofcom_reports_bt/comments/ in these comments about the original article here.

Wednesday 5 December 2007

A Broadband Saga

How open and reachable is BT Openreach?

Who took the service out of the telephone service?

Why does it take Pipex 5 days to provide a MAC code?

Why should you want to migrate your broadband if it hurts so much?

These and other questions will be answered soon.